Trust

Trust is important for working together. 

" Changing the way workers are treated may boost productivity more than changing the way they are paid" (Blinder, 1990, p.13 )

Look at this: http://en.wikipedia.org/wiki/Alan_Blinder

Emphatic giving and receiving are key parts of communication with the way of trust. Language is related in this. There two tools: carrying and mattering... Are you willing to...? 

These tools are key for co - operation. As we talked in class healthy organization is communication based on trust. Additionally, using of language and listening are important but persuading is another part of trusty communication.